Commerce Disclosure
(特定商取引法に基づく表記)
Legal Name
Ruby's Cake Delights (ルビーズケーキデライツ)
Sole Proprietor
Philip Bombeo
Shop address
Chiba-ken, Ichikawa-shi, Ichikawa 1-26-15, Hanakame Bldg. 1F-B 272-0034
〒272-0034 千葉県市川市市川1-26-15花亀ビル1F-B
Phone:
(+81)-80-4355-7227
Email address
rubyscakedelights@gmail.com or contact us here
Open hours
Every Wednesday to Saturday, Opens at 2pm until 8pm (May be changed weekly)
Additional fees
Products you ordered that will be delivered to your preferred location is subject for a shipping fee. If you chose to prepay the fee, certain fee will be added to your payment depending on the size of the box and whether it is chilled, frozen or not.
Exchanges & Returns Policy
<Returns and exchanges requested by customers>
Items before shipping: You can cancel your order by pressing the cancel button on the website utmost 2 days before the shipping date.
Items after shipping: We do not accept returns or exchanges of goods if it is correct.
<Returns and exchanges for defective goods>
Please contact the customer support center (+81 80-4355-7227). We will refund or exchange with new product at our shipping cost.
Delivery times
Orders will be processed within 2-5 business days. Products should be received within 14 days and are available as soon as you place your order.
Accepted payment methods
Credit cards or via local bank transfer (振込)
Payment period
Credit card payments are processed immediately, while local bank transfers must be sent within 3 days of the date of order.
Price
Amounts inclusive of consumer tax is listed on each product page.